NAPA and Altrom Stores Technical Support

Client Download

• Download the TAMS Multi Store client (Version 1.96.01)
• Download the BigFix Client

Requests and Forms

• @napacanada Account Creation / Modification / Deactivation Request Form
• Request to unblock a webpage (iBoss Exception)
• NAPA VPN at Home Request

Email or TEAMS Access on a Mobile Device

Execute all steps in the following order:

1. MFA Configuration with Authenticator
2. Enrollment of your device on the company portal iPhone | Android
3. Outlook Mobile Installation

Job Aides

• Check computer compatibility with Windows 11 (PC Health Check)
• Counter PC replacement instructions 
• Reset a TAMS Password (For Associate Stores Only)
• Process Stock Receipt Reports (COM 150)

Reset a TAMS Password

NOTE: Only Associate stores can perform this task. Corporate stores must contact their regional office for any update to employee settings. 

• Detailed Procedure